NextChess

Support

Talk to someone who knows your games.

Whether you are setting up a new board, gifting Premium time, or checking a billing detail, our concierge team is ready 24/7.

Gift card coverage

We track every code and PIN.

Buying a gift through our landing page automatically emails the buyer the code and four-letter PIN. When the recipient redeems it, both the buyer and the redeemer receive confirmation emails. If you need us to resend details, call out the buyer email or order timestamp and we will reply with the secure link in minutes.